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Support2025-03-03T22:26:19+06:00

How can we help

Welcome to the ClearTalk Support Center! We’re here to ensure you have the best experience as you work toward improving your English pronunciation. Whether you’re just getting started or need assistance with your account, our support page is designed to answer your questions and provide the guidance you need.

Your success is important to us, and we’re committed to helping you achieve clear, confident communication in English.

Explore our FAQ section for answers to common questions, or reach out directly for personalized support. We’re here to help every step of the way!

Frequently Asked Questions (FAQ)

Everything You Need to Know

Who is this course designed for?2024-12-01T08:52:27+06:00

The course is designed for non-native English speakers at the beginner to intermediate levels. Whether you’re learning English for work, school, or daily life, this course focuses on overcoming common pronunciation challenges faced by speakers of all backgrounds.

What is ClearTalk?2025-03-04T19:40:59+06:00

ClearTalk.com is an online platform dedicated to teaching English pronunciation to non-native speakers. It offers a structured course that helps learners improve their clarity, confidence, and fluency in spoken English. Our mission is to empower non-native speakers to communicate effectively in both professional and personal settings.

Is this course suitable for complete beginners?2025-03-04T19:43:43+06:00

Yes, the course is beginner-friendly and assumes no prior knowledge of advanced pronunciation techniques. There are no specific prerequisites. This course is suitable for learners at all levels who want to improve their English pronunciation skills.

How long does the course take to complete?2025-03-04T19:57:15+06:00

The English Pronunciation course is designed to be completed in 3 months at your own pace.

How is the course delivered?2024-12-01T08:55:31+06:00

The course is delivered entirely online through a series of pre-recorded video lessons. Once you enroll, you can access these lessons anytime, anywhere, using your computer, tablet, or smartphone. There are no fixed schedules, so you have the flexibility to learn at your own pace.

Will I get personalized feedback on my pronunciation?2024-12-01T08:55:50+06:00

Currently, the course does not include live feedback sessions. However, many lessons are designed with self-assessment tools, such as quizzes and guided practice exercises, to help you evaluate and correct your pronunciation. Personalized feedback might be added in future updates.

Do I need any special equipment or software?2024-12-01T08:56:13+06:00

No, you don’t need any special tools to take this course. A stable internet connection and a device like a computer, tablet, or smartphone are enough. For practice, having a pair of headphones and a microphone for recording your voice can be helpful but is not mandatory.

Can I download the course materials for offline use?2024-12-01T08:56:36+06:00

At the moment, the course videos are only available for streaming through the ClearTalk.com platform. We are exploring options to provide offline access in the future.

How much does the course cost?2025-03-04T20:01:29+06:00

The course fee starts at 3500 JPY.

What happens if I can’t finish the course within 3, 6 or 12 months?2025-03-04T20:04:17+06:00

If you are unable to complete the course within the duration, you will need to enroll again to continue accessing the course materials and lessons.

What payment methods do you accept?2025-03-04T20:05:09+06:00

We accept major credit cards (Visa, MasterCard, American Express) and PayPay for secure transactions. Payment is processed through a trusted system to ensure the safety of your financial information.

Is there a refund policy if I’m not satisfied?2025-03-04T20:05:54+06:00

Yes, ClearTalk offers a 7-day money-back guarantee. If you’re not satisfied with the course for any reason, you can request a full refund within seven days of your purchase. Please refer to our refund policy on the website for further details and instructions on how to request a refund.

Is there a certificate provided upon completion of the course?2025-03-04T20:07:15+06:00

Yes, we provide a certificate upon completion.

Have Any Queries?

Feel free to ask anything and we’ll get back to you as soon as possible.

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