Privacy Policy

1. Definitions

  • We / Our / Us: Refers to ClearTalkBD, the entity responsible for collecting and managing your data under this privacy policy.

  • You / Your / User: Any person who accesses or uses our website, cleartalkbd.com.

  • Website: The online platform operated by ClearTalkBD at www.cleartalkbd.com.

  • Personal Information: Data that can be used alone or with other information to identify, contact, or locate a person, or identify an individual in context.

2. Overview
ClearTalkBD is committed to protecting your privacy and personal data. This policy explains how we collect, use, store, and protect your information when you use our website and services, including our IELTS, Business English, and Spoken English courses.

3. Policy Changes
We may update this Privacy Policy as needed to reflect new practices or legal requirements. Any updates will be posted on this page with the latest revision date. Users are encouraged to review this policy regularly to stay informed about how their data is handled.

4. Information We Collect
We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and other contact details.

  • Technical Data: IP address, browser type and version, time zone, operating system, and platform.

  • Usage Data: Information on how you use our website and online courses.

  • Marketing Data: Your communication and marketing preferences.

5. How We Collect Data
We collect information in several ways:

  • Direct Interactions: When you register, enroll in a course, fill out a form, or contact us directly.

  • Automated Technologies: When you browse our website, we may automatically collect technical and usage data through cookies and analytics tools.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze site traffic, and improve our website’s performance. You can manage or disable cookies through your browser settings.

7. External Links
Our website may include links to third-party websites. ClearTalkBD is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

8. How We Use Your Information
Your information may be used to:

  • Provide and improve our services and courses

  • Process registrations and payments

  • Communicate updates, offers, or important notices

  • Personalize your learning experience

  • Notify you about changes to our website or services

9. Confidentiality
Your personal information will remain confidential. We do not sell, rent, or share your data with third parties for their marketing purposes without your explicit consent.

10. Disclosure of Information
We may disclose non-identifiable, aggregated data for analytical or reporting purposes. Personal data may only be shared when required by law or to fulfill service obligations.

11. Accessing and Updating Your Information
You can access and update your personal details anytime by logging into your account on cleartalkbd.com. Keeping your information current ensures accurate service and communication.

12. Third-Party Data Collection
This Privacy Policy applies only to ClearTalkBD. Once you leave our website by clicking an external link, our policy no longer applies.

13. Security Measures
We use reasonable security measures—both technical and organizational—to protect your personal data from unauthorized access, loss, or misuse.

14. User Responsibility
You are responsible for maintaining the confidentiality of your account credentials, including passwords. Please do not share them with others.

Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@cleartalkbd.com
Website: www.cleartalkbd.com